Policies

Hotel Vienna Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children up to and including 11 years old stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Mercure Wien Westbahnhof Main image
Mercure Wien Westbahnhof

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